Terms & Conditions
The website www.thebelleekmailordercompany.com is owned and operated by:
Kevin and Veronica Gilmartin
Gilmartins Craft Shop
9 Main Street
VAT number 331309493
Registered in Northern Ireland
Tel: +44 (0) 28 686 58371
We aim to dispatch goods as soon as possible. As a general guide, the time frame for receipt of goods is as follows:
UK and Ireland: 2 – 4 days
Europe: 5 – 7 days
Rest of world 10 – 14 days
*Time frames are not guaranteed and intended as a guide only.
*Irish road signs are made to order so please allow 7 to 14 days plus delivery time for this product.
*If an item is temporarily out of stock, we will contact you in writing to inform you of the delay and we will dispatch as soon as we receive it.
*All items are subject to availability.
*Please be assured that customer service is our top priority and we will always aim to get your goods to you as soon as possible
We accept payment from Visa, Mastercard, Maestro, Laser, and Paypal.
Once you have completed an order on our website and made payment, we will send you an email confirming the order.
Once we have dispatched your order, we will send another email to let you know your goods are on their way.
It is possible that the price may have increased from that posted on our website. If that happens, we will not send your order until you have confirmed that you wish to buy at the new price.
Security of your credit card
We take care to make our website safe for you to use. Card payments are not processed through pages controlled by us. We use online payment service providers who will encrypt your card or bank account details in a secure environment.
If you change your mind, we have a full money-back guarantee on all our products within 14 days of receipt. Returned goods must be in the original packaging, undamaged, and in a saleable condition.
We don't refund postage for returned goods unless they are faulty.
*For hygiene reasons, we are unable to accept returns of earrings.
Damaged or faulty goods
We take all reasonable care in packaging any fragile or breakable items. In the event that any such items are damaged in transit, we will offer a refund or exchange. We will not in any way be held responsible for any personal injury or damage to property howsoever caused. Please contact us by telephone or mail within 2 days so we can make arrangements for return or refund. If we require you to return the goods because of a fault or damage, we will refund postage costs.
We have taken every possible step to provide high-resolution images of our products. However, due to variations in monitor colors, we cannot guarantee that the actual product will look identical to what you see on your monitor.
Your privacy is important to you and we respect that. We do not pass your information to third parties - Ever.
We will defend the intellectual property rights in connection with our goods and our website, including copyright in the content whether provided by us or by any other content provider (including copyright in: text, graphics, logos, icons, images, data, and software).
Subject to the other terms of this agreement, you may download or copy content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content